Privacy policy

Updated at: 2025-11-10.

Welcome to Teraabox (“we,” “our,” “us”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile applications, and related cloud storage services (collectively, the “Service”).

By using Teraabox, you agree to this Privacy Policy. If you do not agree, please stop using the Service.

1. Information We Collect

We collect the following types of information to provide and improve our Service:

a. Account Information

When you sign up, we collect your:

  • Name (optional)
  • Email address
  • Password or authentication data
  • Country or region

b. Usage & Device Information

We automatically collect:

  • IP address, browser type, operating system
  • Access times, pages viewed, and referring URLs
  • Device identifiers and app version
  • Log data about file uploads, sharing, and account activity

c. Files and Content

When you upload or store content using Teraabox, we process your files only to:

  • Store them securely in our cloud servers
  • Enable sharing, syncing, and access functions you request

We do not access or share your files except as required to maintain the Service or comply with legal obligations.

d. Payment Information

If you purchase a premium plan, payment details are processed by our secure third-party payment providers. We do not store your credit card information.

e. Cookies and Similar Technologies

We use cookies to:

  • Remember your login session
  • Improve site performance
  • Analyze user behavior and traffic You can manage cookies through your browser settings.

2. How We Use Your Information

We use your data to:

  • Provide and maintain the Teraabox Service
  • Secure your account and prevent fraud or abuse
  • Improve functionality, speed, and reliability
  • Send account updates, notices, and promotional offers (you can opt out)
  • Comply with legal obligations and enforce our Terms of Service

3. How We Share Information

We do not sell your personal data.

We may share limited information with:

  • Service providers who help operate our servers, analytics, and payment systems
  • Legal authorities when required by law, subpoena, or court order
  • Business partners or successors in case of a merger, acquisition, or sale of assets (with notice to users)

4. Data Storage and Security

  • Your files and personal data are stored on secure, encrypted servers.
  • We use SSL/TLS encryption for data transmission.
  • Access to your data is restricted to authorized personnel only.
  • Despite our efforts, no online service is 100% secure. You share and store data at your own risk.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access – Request a copy of your personal data.
  • Correction – Request correction of inaccurate data.
  • Deletion – Request deletion of your data or account.
  • Restriction – Limit certain data processing.
  • Data Portability – Request export of your data in a machine-readable format.
  • Opt-Out – Withdraw consent to marketing or analytics cookies.

To exercise your rights, contact us at [email protected].

6. Data Retention

We retain your data for as long as your account is active or needed to provide the Service. When you delete your account, we remove your personal information and stored files, except where retention is required for legal or security reasons.

7. International Data Transfers

Your data may be transferred and processed outside your country of residence, including to servers located in [Insert server regions, e.g., the United States or Singapore]. We ensure appropriate safeguards (such as encryption and standard contractual clauses) are in place to protect your information.

8. Children’s Privacy

Teraabox is not directed at children under 13 (or the applicable minimum age in your country). We do not knowingly collect personal data from minors. If you believe a child has used our Service, contact us at [email protected] to request deletion.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you via email or through the Service. Continued use after such notice means you accept the revised policy.

10. Contact Us

If you have any questions or requests about this Privacy Policy, contact us at: 📧 [email protected] 🌐 www.teraabox.com

Last Updated: 11/11/2025